Terms of Service

1. Acceptance of Terms

By accessing and using TalkRev Dashboard ("Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to these Terms of Service, please do not use the Service.

2. Description of Service

TalkRev provides AI-powered customer service solutions including:

• AI Chat Agent for automated customer conversations
• AI Voice Agent for voice-based customer interactions
• Customer data management and analytics
• Knowledge base management

3. User Accounts

To use our Service, you must:

• Provide accurate and complete registration information
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized use of your account
• Be responsible for all activities that occur under your account

4. Acceptable Use

You agree not to:

• Use the Service for any illegal or unauthorized purpose
• Attempt to gain unauthorized access to any portion of the Service
• Interfere with or disrupt the Service or servers
• Use the Service to transmit any malicious code or harmful content
• Violate any applicable laws or regulations

5. Subscription and Payment

Some features of the Service may require a paid subscription. You agree to pay all fees associated with your subscription plan. Fees are non-refundable except as required by law or as explicitly stated in our refund policy.

6. Intellectual Property

The Service and its original content, features, and functionality are owned by TalkRev and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

7. Data and Privacy

Your use of the Service is also governed by our Privacy Policy. Please review our Privacy Policy to understand our practices regarding the collection, use, and disclosure of your personal information.

8. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

9. Limitation of Liability

In no event shall TalkRev, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the Service.

10. Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

11. Contact Us

If you have any questions about these Terms, please contact us at:

Email: support@talkrev.ai